F.A.Q.

SIZING

Pons Avarcas do not come in half sizes. 

For Women: If you have a narrow foot or fall in between sizes, size down.  

For Men:  If you have a wide foot or fall between sizes, size up.

PONS Avarcas are handcrafted with supple Spanish Leather.  With wear, the leather will mold to the individual shape of your feet creating the perfect fit. 

                                                        

 

*Measurements are taken from front seam to back seam*

 

RETURNS/EXCHANGES

We do our best to check all product before we send it out.  In the case that you receive damaged  goods, we will happily exchange it within 15 days of receipt.  Please keep all original packaging and tags.  Email us at info@avarcascanada.com to arrange return shipment. 

If you are unhappy with your purchase, please contact us and we will direct you to where you may  send your unworn product. Product must be in it's original packaging.  Sender is responsible for all return shipping charges. 

Do keep in mind that each pair of PONS Avarcas are individually hand-crafted and may have slight variations in colour and pattern. 

We cannot accept returns/exchanges from addresses outside of Canada.